Terms And Conditions

All accommodation offered is available at the time of payment, and at the quoted tariffs.

Meal times are pre-arranged and no allowances can be made for meals not taken.

Rooms must be vacated by 10.30am on day of departure.

The proprietors cannot accept responsibility for loss of guests’ property, unless handed in for safe custody and signed for by the proprietors or an authorised signatory.

In the event of curtailment, and should the accommodation not be re-let, the person whose name appears on this receipt will be liable to pay for the total cost as per this invoice, less an allowance for food and service.

Deposits are not refundable under any circumstances, but will be deductible from any claim for compensation arising out of curtailment of the contract. Online bookings will require a deposit amounting to the first nights stay.

If payment has been made using a credit or debit card authorised account number, then any payment due owing to curtailment or damage will also be made on this same account number by the proprietor. The card holder will be notified of any such transaction.

The proprietors reserve the right to amend, curtail or terminate any contract should the conduct of any person who is a part to that contract cause any detriment to the hotel or to the well being or comfort of other guests.

By booking this holiday you have entered into a legally binding contract with this establishment, under the terms and conditions as detailed above.

E-mail: stay@newpromenadehotel.co.uk